Billing Terms & Condition
Last updated: 27 Aug 2025
These Billing Terms & Conditions govern the processing of payments on manciaga.com. By making a purchase, you agree to these terms.
1. Payment Methods
We accept the following secure payment options:
- Visa, MasterCard, American Express, JCB
- PayPal
- Apple Pay, Google Pay
All payments are processed in British Pounds (GBP). If your bank uses another currency, currency conversion fees may apply.
2. Secure Transactions
- Payments are processed through PCI-DSS-compliant gateways (Stripe, PayPal) to ensure security.
- We do not store full credit/debit card details on our servers.
3. Billing Address
- Ensure the billing address entered at checkout matches the address associated with your payment method.
- Incorrect billing information may delay processing or cause verification issues.
4. Payment Confirmation
- After your payment is successfully processed, you will receive an order confirmation email.
- Once your order ships, you will receive a separate shipping confirmation with tracking details.
- You can view your billing and order history by logging into your Manciaga account (if created).
5. Taxes & Fees
- Prices on our website include all applicable taxes and fees for UK customers.
- No additional customs duties apply for UK deliveries.
6. Errors & Disputes
- If you notice an error on your billing statement or are charged incorrectly, please contact us at support@manciaga.com.
- We will investigate and resolve the issue within 3 business days.
7. Chargebacks
- We encourage customers to contact us first to resolve payment disputes.
- Most issues can be resolved quickly through direct communication, avoiding unnecessary chargebacks.
8. Contact Information
For any billing-related inquiries, please contact:
Manciaga – Billing Department
Email: support@manciaga.com
Address: The Real Corp Dxb LLC, 2201 Menaul Blvd NE Ste A, Albuquerque, NM 87107, USA
UK Customer Support: +44 20 7946 0958